CJM Solutions for Every Industry

HEALTHCARE

GOVERNMENT

BANKING

EDUCATION

TELECOM

AIRLINE

Customer Journey Management Solutions

Improve customer satisfaction, attract new customers, and lower service costs with Aristo Star’s integrated customer service management solutions. CJM, an abbreviation for Customer Journey Management, is a technology that helps organizations to automate and effectively handle interactions with existing and potential customers. Our selection of CJM software is designed to help businesses exceed customer expectations and streamline processes so that they can drive sales, enhance customer service experience (CX), and thereby increase profitability.

From Queaxis, a highly innovative visitor management system to PixlSens, an enhanced business intelligence software, our customer experience solutions help businesses design and support the entire customer journey from start to finish. For forward-thinking businesses, CJM is the way forward, and we here at Aristo Star can render a solution that meets your business’ immediate and long-term objectives.

CUSTOMER JOURNEY MANAGEMENT

ALIGNING CUSTOMER EXPERIENCES

PRE-ARRIVAL

ARRIVAL

WAITING

SERVING

POST-SERVING

Reduction In Serving Time

Increase In Employee Efficiency

Reduction In Operational Cost

Increase In Customer Satisfaction

Our Custom-Built Customer Service Systems

Queaxis

Reduce customer waiting times, improve customer service efficiency, and enhance customer experience through Queaxis Queue Management System. Queaxis is ideal for businesses of any size that are handling significant customer flow. It can also cater to both simple as well as complex queue management requirements.

FR08

An effective health screening system which can help to ensure optimal health for everyone within an office or business location. FR08 is an easy-to-set-up health screening system with both thermal scanning and facial recognition capabilities.

PixlView

Engage your waiting customers with exciting and dynamic content, through PixlView, a cloud-based digital signage solution. Ideal for displaying text, video, or multimedia content in public venues for informative and promotional purposes.

PixlSens

Extract, analyze, and transform data into useful business insights with PixlSens, a business intelligence and analytics solution. It is ideal for organizations that wish to analyze big data sets and thereby draw valuable business insights to improve customer service experience.

PixlCFS

Get to know your customers better with PixlCFS, a customer feedback system designed to help organizations measure, analyze, and improve the business’ customer satisfaction ratings. Gather customer experience feedback at various touchpoints and support channels.

PixlMeet

PixlMeet is an innovative meeting room reservation and management solution. It is designed to allow your teams to efficiently find and book meeting rooms, reduce administration times, and collaborate seamlessly.

OUR SUCCESS STORIES

Queaxis for Patient Experience!

“Queaxis allowed us to manage our patients in a more personal and streamlined manner and hence allocate our nurses and support-staff optimally. The Patient Experience solution ensured a quick ROI for us within a year as we spent less time guiding patients to doctors, and more time engaging with them instead.”

Chief Operations Officer, Health Care Network in UAE

Streamlined Retail Customer Flow

“Aristostar offered us Queaxis Lino. A Linear queuing solution which assisted us to serve our customers better as we were in need of a simple system with minimal setup. It significantly boosted our customer flow and experience through high-quality displays and audio announcements modules which guided our customers in a better manner. ”

Operations Manager, Retail Giant

Improved Student Registration Experience

“Every academic year, we used to encounter student congestion during registration processes. Through the installation of Queaxis, we greatly reduced the crowding as we were able to queue our students virtually and informed them of their status through SMS. These has eased the strain not only to our students and their parents but on our IT administration as well.”